"Educational, energetic, engaging, and highly entertaining!"
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& Online Training Videos
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Service Starts with a Smile Seminars comes to your location and offers
Onsite Seminars and Keynotes focusing on one goal:

Showing Your Team How to Become Customer Service Superstars!
Speaker, Author, Founder
Service Starts With a Smile Seminars
"Cary's seminars are educational, energetic,
engaging, and highly entertaining!"
"Best thing we have
ever done."
Gane Brothers
"The service training
was amazing."
"We can't thank you enough!"
UTMB Health
"A master at teaching service excellence."
Golf Nation
"Powerful stuff!"
CPC Labs
"Everyone had a
GREAT time!"
St. Clair College
"Got some great feedback.  Thank you!"
"BEST service class
I've ever taken."
Library of Congress
"Really opened my eyes
to service."
PGA of America

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Customer Service Speaker

 “Your presentation was the highlight and an appropriate climax to a great week...had people come to my office to thank me for the best thing we have ever done at Gane.”
-​Gane Brothers

 "This seminar was truly a valuable use of our time and would recommend it for any team that wants to take their customer service focus to the next level."

"We can't thank you enough! We really enjoyed having you! So many of the staff have commented to us on how much they loved you and how useful it was to have you come!"
-​UTMB Health

"Thank you so much for your presentation today. I have received nothing but positive feedback and excited to start implementing some of the strategies you gave us today." 
-​Sam Houston University

 “Thank you again for yesterday! We have received some outstanding feedback already, and certainly hope to work with you again in the future."
-​Pier 39 - San Francisco

 “Very encouraging and inspirational. I learned a lot from the class. You are very interactive. This was the BEST customer service class I’ve ever taken.”
-​Library of Congress - DC

"I just wanted to take a moment to thank you for a great seminar last week at the PGA Show. I've taken many courses on customer service and truly found your content and information to be outstanding."
-​PGA National Golf Show

"I wanted to thank you for your time last week presenting to our SC4 staff! Everyone had a GREAT time and hopefully remembered why we are all here – to serve our students!"
-​St. Clair County
Community College

 "Thanks for coming to the Hospira Customer Care Site to spread your message with our team. We are very appreciative and got some great feedback. Thank you!"
-​Hospira Customer Care