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Education Superstars
“The real secret in becoming an educational service superstar”

​Great for all types of educational systems!

​​"I look forward to showing your team the real secret
in delivering an outstanding educational service experience!"

Get a Speaking Quote

Click to watch an overview
​of Education 101:

EDUCATION SEMINAR 101: YOUR NAME / TITLE
EMAIL
COMPANY / CITY & STATE
PHONE
INTERESTED IN 1, 2, OR 3 HOUR SEMINAR OR KEYNOTE ADDRESS?
APPROXIMATE MONTH OF EVENT
HOW MANY TOTAL SESSIONS?
ESTIMATED BUDGET (TO DESIGN A PROGRAM): 5,000. to 7,000. / 8,000. to 10,000. / 11,000. to 13,000. / 14,000. – UP
BRIEF SUMMARY OF YOUR EVENT
APPROXIMATE # OF PARTICIPANTS
Submit

Great for Universities, High Schools, Private Academies,
and Trade Schools !

Learn more

Every participant will also receive the book
Education Customer Service Superstars!

"Thank you so much for your presentation today. I have received nothing but positive feedback from the group and we are excited to start implementing some of the strategies you gave us today." 
-
Sam Houston State University

Education Seminar Overview:
Offering great customer service is a must when it comes to establishing an outstanding educational experience for both internal and external customers.  In our Education Service Starts With a Smile Training your team will learn that they are in the people business and the goal is to exceed the expectations of the service that is being excepted.

Cary is well experienced in the area of education as both a student and a speaker.  He has an BA in education from the University of Michigan and an MA from Eastern Michigan University. He has also had the honor of speaking at various educational institutions including Ball State University, Iowa State University, and Sam Houston State University.

In order to deliver a five star educational service experience your staff will learn that your customers are reading the attitude behind the service more than anything else.

In our Education Service Starts With a Smile Training, Cary will show your staff how to communicate in a clear and professional manner to both internal and external customers.  He'll explain how to build a customer service system that will instantly build higher customer service ratings.

Whether you are a university, private academy, high school system, or a host of other educational institutions, the insights gained in the seminar will enhance the service that you are presently offering to your students, parents, or fellow employees.

The training is applicable for every person on your staff.  Whether it is your office staff, administration, cafeteria team, or teachers, everyone will take away easy to follow ideals that will assist them in consistently delivering an outstanding service experience!
​​ Top Highlights of the Seminar:
 
- Learn the Six Major Attitudes of Every Customer Service Superstar:

- Friendliness - You Only Have 30 Seconds to Make an Impression

- Enthusiasm - How to Enhance the Experience for Your Customer

- Caring - Why Caring is the Only Genuine Way to Create Loyalty
 
- Respect - How Showing Respect Conveys Our Willingness to Serve
 
- Encouragement - Building Great Internal Customer Service
 
- Thankfulness - Understanding the Power of Showing Appreciation
 
- How to Instantly Win Your Customers
 
- Everything Starts and Ends with Our Tone of Voice


​- What the Best Telephone Service Companies Do Right
 
- Understanding the Importance of Proper Etiquette
 
- How to Handle a Complaint in a Positive Manner
 
- Why Your Attitude Matters the Most in Rating Your Service
 
- How Customers are Really Rating Their Service Experience
 
- How to Professionally Win Over an Upset Customer
 
- Why Every Employee Matters in Building Great Service
 
- How to Instantly Create a 5-Star Telephone Experience
 
- The Real Secret is Showing Caring and Empathy


What's Included in our LIVE Onsite Seminars?

Audience Comments from The Library of Congress:

"You’ve given me the tools to make my existence better as well as others in my life!” 

“I’ve taken many customer service classes and this was the best one."

“The seminar was well thought out and inspirational."

“The class was motivating and fun. Good job keeping everyone engaged!"

“You are refreshing and your message is awesome!”

"Your enthusiasm and compassion shows in your work.” 

    Here's What is Included... 
-  America's Customer Service Go-To Guy Cary Cavitt

​​"I look forward to showing your team the real secret in delivering an outstanding service experience!"

-  The Book Education Customer Service Superstars to Each Participant
-  8 Follow-up Videos to Use for Future Service Training
-  PDF Service Presentation for Future Service Training
-  Reminder Posters & Magnets for Everyone Featuring the Six Attitudes

What's the Next Step?

Contact Us for a Quote & Available Dates!

What Others are Saying About the Training:

"I've taken many customer service classes and this was the best one."

- Library of Congress

"Had people thank me for the best thing we have ever done."

- Gane Brothers

"The training seminar
was amazing."

- Microsoft

"We are very appreciative and got some great feedback.  Thank you!"

- Hospira

"I have received nothing but positive feedback."

- Sam Houston State University

"Listening to your presentation on the 6 attitudes was energizing."

- Emerald Lawn Care

"A talented and energetic keynote speaker to whom people can relate."

- Cincinnati Libraries

"We received some outstanding feedback already!"

- Pier 39 San Francisco

"Everyone had a great time!"

- St. Clair College

"the staff told me it was the best experience they have ever had."

- UTMB Galveston

"Cary is a master at understanding and teaching service excellence."
- Golf Nation

"Great job yesterday."

- Lavelle law

"The sessions were well-received and extremely valuable."

- CP Laboratories

"Really got me to open my eyes to service. Outstanding seminar!"

- PGA of America

"Cary was dynamic, captivating, and humorous."

- Palatine Libraries