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America's "Go-To Guy!"
“The real secret in becoming a park district service superstar”

​Great for all types of park Districts!

​​"I look forward to showing your team the real secret
in delivering an outstanding park district service experience!"

Kind words from a few of our clients...

“I thoroughly enjoyed your presentation! You’re very funny and you shared great information with us. Thank you!” – Mrs. C. M.
    “Mr. Cavitt, you are phenomenal! You’ve given me the tools to make my existence better as well as others in my life! Please keep up the good work.”

– Mrs. T. H.
    “Very encouraging and inspirational. I learned a lot from the class. You are very interactive. This was the BEST customer service class I’ve ever taken.”

Read more from the Library of Congress >

"Cary Cavitt’s ‘Service with a Smile’ training seminar was amazing!  The energy that he brought to our team really opened everyone’s eyes on how much we can improve our customers’ experience by making simple changes in our daily routine. Cary provided us with a lot of great takeaways that we were able to implement right away, and we’re already beginning to see the positive impact. This seminar was truly a valuable use of our time and would recommend it for any team that wants to take their customer service focus to the next level."

"Cary is a master at understanding and teaching service excellence. He has a unique ability to relate to and help all sorts of organizations truly improve their attitude towards client service."
- Golf Nation

"Great job yesterday. Your presentation inspired quite a bit of conversation about what our office is doing right and wrong. Thanks again."
- Lavelle Law

"We can't thank you enough! We really enjoyed having you! So many of the staff have commented to us on how much they loved you and how useful it was to have you come!  Your enthusiasm and positivity is just awesome! My director has said more than once that you just said all the right things!"  Thank you again!"

"Your presentation was the highlight and an appropriate climax to a great week...had people come to my office to thank me for the best thing we have ever done at Gane."
- Gane Brothers

"We received great feedback as well! Thank you for being part of our National Meeting! – You were dynamic, impactful, and unforgettable!" 
- N. Kridel
National Corporate Trainer

"Cary was dynamic, captivating, and humorous. He put laughter and learning together to create a great "nuts and bolts" picture of customer service."
- Palatine Public Library

"I wanted to thank you for your time last week presenting to our SC4 staff! Everyone had a GREAT time!"
- St. Clair College

"Thanks for coming to the Hospira Customer Care Site to spread your message with our team. We are very appreciative and got some great feedback. Thank you!"
- Hospira

"I just wanted to take a moment to thank you for a great seminar last week at the PGA Show. I've taken many courses on customer service and truly found your content and information to be outstanding. I look forward to reading your book and implementing many of the ideas that I learned with my staff."

"I wanted to take the time to thank you again for your wonderful training on customer service yesterday. People were talking about how much they enjoyed it and all of the things they learned for the remainder of the day. Even this morning I’ve heard people still talking about what they can change to improve their relationship with the public. It was very enjoyable and I’m hoping the things everyone learned will be remembered and used for years to come."

"Thank you so much for your presentation today. I have received nothing but positive feedback from the group and we are excited to start implementing some of the strategies you gave us today." 

“Thank you again for yesterday! We have received some outstanding feedback already, and certainly hope to work with you again in the future.”
- Pier 39 San Francisco

"Choosing a professional speaker who could motivate our team and reinforce customer service excellence was no easy task, but as we sifted through various demo videos, Cary's energy and enthusiasm made him the clear standout! 

We were not disappointed when he presented to 65 of our employees on Healthcare Customer Service. He kept everyone engaged and all who participated left feeling that they had gained skills that would translate easily into happier interactions at work and even beyond into their personal interactions. 

I highly recommend Cary for working with small or large groups in any industry as great customer service is always an asset. We absolutely will have him return in the future!"
​Alliance Cancer Specialist

"I would like to extend a sincere THANK YOU for your seminars as they were a breath of fresh air to our company. Many of my associates have commented how your message touched them and the changes embraced towards their daily lives.  I truly hope to meet up with you again soon as you are a refreshing individual.
Again, thank you so much!"
Industrial Metal Supply Company

"I can't tell you how much we enjoyed your message and energy you brought to the meeting. The meeting was recently highlighted nationally in our organization's newsletter.  I'll be sure to forward you a copy.  You impacted a lot of lives with your work and should be proud of the work you do and the difference you are making in people's lives. Powerful stuff!"
CPL Labs

“Thank you so much for assisting us with getting the concept of being a customer service superstar out to all our employees! I heard many positive comments about both of the training sessions and it was such a treat to do something different than our traditional orientation."
Forest Highlands Golf Club - Flagstaff, AZ

"I wanted to convey our sincere appreciation for your presentation yesterday.  The sessions were well-received and extremely valuable to all attendees. The concepts learned and embraced will clearly help push us to a level which exceeds services offered by our competitors."
Clinical Pathology Laboratories

"On behalf of REAL, Inc. I want to say "thank you" for a very enlightening, motivating and thought provoking presentation today. In addition, your presentation was entertaining, meaningful, interactive and done in a way that each person in the audience could relate to, both on a professional and personal level. The concepts that you discussed were very relative to the mission of REAL, Inc. and the wonderful services that we offer, as REAL, Inc. is in the "business of people".  

I look forward to reading your books and obtaining additional resources that you have available, as I and the other team members at REAL, Inc. continue to develop as leaders. It was truly a pleasure to meet you today and I look forward to you possibly conducting future presentations for REAL, Inc."
Rewarding Environments for Adult Living, Inc.

"Thank you so much!  We had an exceptional day and the staff told me it was the best experience they have ever had with our department.  I will certainly be contacting you again. "
Utmb - Galveston

"I've taken many customer service classes and this was
the best one."
- Library of Congress

"Had people thank me for the best thing we have ever done.”
- Gane Brothers

"We can't thank you enough!  We really
enjoyed having you!"

- UTMB Health

"The best public speaker I have ever listened to."
- PGA of America

"The training
seminar was amazing!"

- Microsoft