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Park District Superstars
“The real secret in becoming a park district service superstar”

​Great for all types of park Districts!

​​"I look forward to showing your team the real secret
in delivering an outstanding park district service experience!"

Get a Speaking Quote

Click to watch an overview
​of Park District 101:

PARK DISTRICT SEMINAR 101: YOUR NAME / TITLE
EMAIL
COMPANY / CITY & STATE
PHONE
INTERESTED IN 1, 2, OR 3 HOUR SEMINAR OR KEYNOTE ADDRESS?
APPROXIMATE MONTH OF EVENT
HOW MANY TOTAL SESSIONS?
ESTIMATED BUDGET (TO DESIGN A PROGRAM): 4,500. to 6,500. / 7,000. to 9,000. / 9,500. to 11,500. / 12,000. - UP
BRIEF SUMMARY OF YOUR EVENT
APPROXIMATE # OF PARTICIPANTS
Submit

Great for all  of your staff including Managers, Grounds Crew, Recreation and
Front Desk!

Learn more

Every participant will also receive the book
Park District Customer Service Superstars!

 “I wanted to take the time to thank you again for your wonderful training on customer service yesterday. People were talking about how much they enjoyed it and all of the things they learned for the remainder of the day. Even this morning I’ve heard people still talking about what they can change to improve their relationship with the public." 
-
Cary Park District - Illinois

Park District Seminar Overview:
People love to go to their local park district simply because it is a place where they get involved in an activity and enjoy themselves.  With the many options of fun programs to choose from, a park district becomes the center of many people's lives when it comes to looking for an enjoyable activity to get involved in.

In our Park District Service Starts With a Smile Training Cary will show your staff how to consistently provide an outstanding park district service experience to every person who joins one of your programs.  Your team will learn what the best park districts do right when it comes to providing a great first impression and what your guests are truly looking for in a service experience at your park district.
Your team will learn how to project professionalism on the job and consistently be able to exceed the expectations of every guest who visits your park district.  They will also learn that they are in the people business and the more that they can connect in an inviting and friendly manner with each guest, the higher the customer service ratings will be.

With 17 years of experience working at a park district, Cary has observed what works when it comes to providing a great customer service experience.  He'll show your staff how to make your guests feel welcomed and appreciated for getting involved at your park district.

The training is applicable for every person on your staff.  Whether it is your front desk team, activity staff, instructors, cordinators, or managers, everyone will take away easy to follow ideals that will assist them in consistently delivering an outstanding service experience!
​​ Top Highlights of the Seminar:
 
- Learn the Six Major Attitudes of Every Customer Service Superstar:

- Friendliness - You Only Have 30 Seconds to Make an Impression

- Enthusiasm - How to Enhance the Experience for Your Customer

- Caring - Why Caring is the Only Genuine Way to Create Loyalty
 
- Respect - How Showing Respect Conveys Our Willingness to Serve
 
- Encouragement - Building Great Internal Customer Service
 
- Thankfulness - Understanding the Power of Showing Appreciation
 
- How to Instantly Win Your Customers
 
- Everything Starts and Ends with Our Tone of Voice


​- What the Best Telephone Service Companies Do Right
 
- Understanding the Importance of Proper Etiquette
 
- How to Handle a Complaint in a Positive Manner
 
- Why Your Attitude Matters the Most in Rating Your Service
 
- How Customers are Really Rating Their Service Experience
 
- How to Professionally Win Over an Upset Customer
 
- Why Every Employee Matters in Building Great Service
 
- How to Instantly Create a 5-Star Telephone Experience
 
- The Real Secret is Showing Caring and Empathy


What's Included in our LIVE Onsite Seminars?

Audience Comments from The Library of Congress:

"You’ve given me the tools to make my existence better as well as others in my life!” 

“I’ve taken many customer service classes and this was the best one."

“The seminar was well thought out and inspirational."

“The class was motivating and fun. Good job keeping everyone engaged!"

“You are refreshing and your message is awesome!”

"Your enthusiasm and compassion shows in your work.” 

    Here's What is Included... 
-  America's Customer Service Go-To Guy Cary Cavitt

​​"I look forward to showing your team the real secret in delivering an outstanding service experience!"

-  The Book Park District Customer Service Superstars to Each Participant
-  8 Follow-up Videos to Use for Future Service Training
-  PDF Service Presentation for Future Service Training
-  Reminder Posters & Magnets for Everyone Featuring the Six Attitudes