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Restaurant Superstars
“The real secret in becoming a restaurant service superstar”

​Great for all types of restaurants!

​​"I look forward to showing your team the real secret
in delivering an outstanding restaurant service experience!"

Get a Speaking Quote

Click to watch an overview
​of Restaurant 101:

RESTAURANT SEMINAR 101: YOUR NAME / TITLE
EMAIL
COMPANY / CITY & STATE
PHONE
INTERESTED IN 1, 2, OR 3 HOUR SEMINAR OR KEYNOTE ADDRESS?
APPROXIMATE MONTH OF EVENT
HOW MANY TOTAL SESSIONS?
ESTIMATED BUDGET (TO DESIGN A PROGRAM): 4,500. to 6,500. / 7,000. to 9,000. / 9,500. to 11,500. / 12,000. - UP
APPROXIMATE # OF PARTICIPANTS
BRIEF SUMMARY OF YOUR EVENT
Submit

Great for all  of your staff including  waitresses, waiters, busboys, cooks, and managers!

Learn more

Every participant will also receive the book
Restaurant Customer Service Superstars!

 “Your presentation was the highlight and an appropriate climax to a great week...had people come to my office to thank me for the best thing we have ever done at Gane.” 
-
Gane Brothers

Restaurant Seminar Overview:
When all is said and done, the only lasting impression that your guests are going to remember about their restaurant experience is the service that was provided to them.
Sure the food tasted great, but how your guests were treated will be the only memory that they will take with them when deciding whether or not to return.

In our Restaurant Service Starts With a Smile Training Cary will show your staff how to consistently provide an outstanding restaurant service experience to every guest who walks through your doors.  Your team will learn what the best restaurants do right when it comes to providing a great first impression and what your guests are truly wanting in a service experience at your restaurant.
Your team will learn how to project professionalism on the job and consistently be able to exceed the expectations of every guest who visits your restaurant.  They will also learn that they are in the people business and the more that they can connect in a warm and friendly manner with each guest, the higher the customer service ratings will be.

Whether you are a five-star resort restaurant or a small town family owned establishment, the insights gained in the training will enhance the restaurant service that you are presently offering to your guests and set you apart from the zillions of other restaurants that you are competing against.

The training is applicable for every person on your staff.  Whether it is your waitresses, waiters, busboys, cooks, or managers, everyone will take away easy to follow ideals that will assist them in consistently delivering an outstanding service experience!
​​ Top Highlights of the Seminar:
 
- Learn the Six Major Attitudes of Every Customer Service Superstar:

- Friendliness - You Only Have 30 Seconds to Make an Impression

- Enthusiasm - How to Enhance the Experience for Your Customer

- Caring - Why Caring is the Only Genuine Way to Create Loyalty
 
- Respect - How Showing Respect Conveys Our Willingness to Serve
 
- Encouragement - Building Great Internal Customer Service
 
- Thankfulness - Understanding the Power of Showing Appreciation
 
- How to Instantly Win Your Customers
 
- Everything Starts and Ends with Our Tone of Voice


​- What the Best Telephone Service Companies Do Right
 
- Understanding the Importance of Proper Etiquette
 
- How to Handle a Complaint in a Positive Manner
 
- Why Your Attitude Matters the Most in Rating Your Service
 
- How Customers are Really Rating Their Service Experience
 
- How to Professionally Win Over an Upset Customer
 
- Why Every Employee Matters in Building Great Service
 
- How to Instantly Create a 5-Star Telephone Experience
 
- The Real Secret is Showing Caring and Empathy


What's Included in our LIVE Onsite Seminars?

Audience Comments from The Library of Congress:

"You’ve given me the tools to make my existence better as well as others in my life!” 

“I’ve taken many customer service classes and this was the best one."

“The seminar was well thought out and inspirational."

“The class was motivating and fun. Good job keeping everyone engaged!"

“You are refreshing and your message is awesome!”

"Your enthusiasm and compassion shows in your work.” 

    Here's What is Included... 
-  America's Customer Service Go-To Guy Cary Cavitt

​​"I look forward to showing your team the real secret in delivering an outstanding service experience!"

-  The Book Restaurant Customer Service Superstars to Each Participant
-  8 Follow-up Videos to Use for Future Service Training
-  PDF Service Presentation for Future Service Training
-  Reminder Posters & Magnets for Everyone Featuring the Six Attitudes