We Come to Your Location!
Transportation Superstars
“The real secret in becoming a transportation service superstar”

Great for all types of transportation operations!

​​"I look forward to showing your team the real secret
in delivering an outstanding transportation service experience!"

Get a Speaking Quote

Click to watch an overview
​of Transportation 101:

Great for all  of your staff including Bus, Trains, Airlines  & Other Transportations!

Learn more

Every participant will also receive the book Transportation Customer Service Superstars!

TRANSPORTATION SEMINAR 101: YOUR NAME / TITLE
EMAIL
COMPANY / CITY & STATE
PHONE
INTERESTED IN 1, 2, OR 3 HOUR SEMINAR OR KEYNOTE ADDRESS?
APPROXIMATE MONTH OF EVENT
HOW MANY TOTAL SESSIONS?
ESTIMATED BUDGET (TO DESIGN A PROGRAM): 5,000. to 7,000. / 8,000. to 10,000. / 11,000. to 13,000. / 14,000. – UP
APPROXIMATE # OF PARTICIPANTS
BRIEF SUMMARY OF YOUR EVENT
Submit

 “Your presentation was the highlight and an appropriate climax to a great week...had people come to my office to thank me for the best thing we have ever done at Gane.” 
-
Gane Brothers

Transportation Seminar Overview:
Delivering a great transportation service experience is the goal of our Transportation Service Starts With a Smile Training.  In order to offer a five-star service experience your team will learn what your customers are really looking at when they are rating their service experience.

In our Transportation Service Starts With a Smile Training Cary will show your staff how to consistently provide an outstanding transportation service experience to every customer who uses your service.  Your team will learn what the service superstars do right when it comes to providing a great first impression and consistently surpass the expectations of each customer who uses your service.
Your team will learn how to project professionalism on the job and create a pleasant experience for every customer who uses your transportation service.  They will also learn that they are in the people business and the more that they can connect in an inviting and friendly manner with each customer, the higher the customer service ratings will be.

Cary will show your staff how to make your customers feel welcomed and appreciated for using your transportation service.  The training is applicable for every person on your team.  Whether your company is on the road, in the air, or on the rails, everyone will take away easy to follow ideals that will assist them in consistently delivering an outstanding service experience!
​​ Top Highlights of the Seminar:
 
- Learn the Six Major Attitudes of Every Customer Service Superstar:

- Friendliness - You Only Have 30 Seconds to Make an Impression

- Enthusiasm - How to Enhance the Experience for Your Customer

- Caring - Why Caring is the Only Genuine Way to Create Loyalty
 
- Respect - How Showing Respect Conveys Our Willingness to Serve
 
- Encouragement - Building Great Internal Customer Service
 
- Thankfulness - Understanding the Power of Showing Appreciation
 
- How to Instantly Win Your Customers
 
- Everything Starts and Ends with Our Tone of Voice


​- What the Best Telephone Service Companies Do Right
 
- Understanding the Importance of Proper Etiquette
 
- How to Handle a Complaint in a Positive Manner
 
- Why Your Attitude Matters the Most in Rating Your Service
 
- How Customers are Really Rating Their Service Experience
 
- How to Professionally Win Over an Upset Customer
 
- Why Every Employee Matters in Building Great Service
 
- How to Instantly Create a 5-Star Telephone Experience
 
- The Real Secret is Showing Caring and Empathy


What's Included in our LIVE Onsite Seminars?

Audience Comments from The Library of Congress:

"You’ve given me the tools to make my existence better as well as others in my life!” 

“I’ve taken many customer service classes and this was the best one."

“The seminar was well thought out and inspirational."

“The class was motivating and fun. Good job keeping everyone engaged!"

“You are refreshing and your message is awesome!”

"Your enthusiasm and compassion shows in your work.” 

    Here's What is Included... 
-  America's Customer Service Go-To Guy Cary Cavitt

​​"I look forward to showing your team the real secret in delivering an outstanding service experience!"

-  The Book Transportation Customer Service Superstars to Each Participant
-  8 Follow-up Videos to Use for Future Service Training
-  PDF Service Presentation for Future Service Training
-  Reminder Posters & Magnets for Everyone Featuring the Six Attitudes