"The service training was amazing."
- Microsoft

50% Off October Sale!
View Video Samples

​Reg. $350 / NOW $175!
Videos available 24/7!
No limit on how many can watch!
​Unlimited Downloads!
Quote or Question?
(800) 208-1509

Onsite Dental Customer Service Training!
Dentistry Superstars
“The real secret in becoming a dental service superstar”

​Great for all types of dentistries!

​​"I look forward as your dental customer service trainer in showing
you team how to provide a warm and welcoming atmosphere."

Get a Speaking Quote

Click to watch an overview
​of our onsite dental customer service training:

ESTIMATED BUDGET (TO DESIGN A PROGRAM): 5,000. to 7,000. / 8,000. to 10,000. / 11,000. to 13,000. / 14,000. – UP

Great for all
of your staff including
receptionists, office, technicians, and Dentists!

Learn more

Every participant will also receive the book
Dentistry Customer Service Superstars!

 “Thanks for coming to the Hospira Customer Care Site to spread your message with our team. We are very appreciative and got some great feedback. Thank you!" 

Our dentistry customer service training will show your team how to create a warm and welcoming atmosphere for your patients.  Since 2008 Cary has been one of America's premiere customer service trainers and has traveled throughout the US teaching organizations what it really takes to provide 5-star service.  If you are looking for a dental customer service trainer, look no further!

Dentistry Seminar Overview:
Let's be honest...the majority of your patients are feeling uncomfortable or scared to visit a dentist.  Maybe it was a bad experience in the past or they are really not sure what to expect.

This is why it is so important to make every patient feel welcomed and comfortable as soon as they enter your office.  It starts with a friendly smile and warm greeting from your receptionists.  

Your dentistry staff needs to understand that the key in winning over your patients is to give them a great customer service experience where your team consistently conveys friendliness and an attitude that they genuine care.
In our Dentistry Service Starts With a Smile Training, Cary will show your staff exactly what it takes to make your patients actually enjoy coming to your office.  You'll learn that you are really in the people business and the #1 product that you are selling is trust.  The more that you can make your patients trust you, the more that they will enjoy their visit to your office.

Cary will also share that more than anything else your patients are reading the attitudes of your staff.  You'll learn that your patients are making a judgment of your overall service within the first 30 seconds based on how friendly your receptionists were.  You'll also learn that showing a caring attitude is the number one attitude and is what creates customer loyalty.

In this training Cary will clearly show your staff not only what your patients really want in a customer service experience, but more importantly, how to win them over with some easy to do tips that will make your patients really enjoy visiting your office!

Whether it is your receptionist, office staff, techicians, or dentists, our Dentistry Service Starts With a Smile Training offers dozens of insightful tips into how to turn your customer service from average to outstanding!

Top Highlights of the Seminar:
- Learn the Six Major Attitudes of Every Customer Service Superstar:

- Friendliness - You Only Have 30 Seconds to Make an Impression

- Enthusiasm - How to Enhance the Experience for Your Customer

- Caring - Why Caring is the Only Genuine Way to Create Loyalty
- Respect - How Showing Respect Conveys Our Willingness to Serve
- Encouragement - Building Great Internal Customer Service
- Thankfulness - Understanding the Power of Showing Appreciation
- How to Instantly Win Your Customers
- Everything Starts and Ends with Our Tone of Voice

​- What the Best Telephone Service Companies Do Right
- Understanding the Importance of Proper Etiquette
- How to Handle a Complaint in a Positive Manner
- Why Your Attitude Matters the Most in Rating Your Service
- How Customers are Really Rating Their Service Experience
- How to Professionally Win Over an Upset Customer
- Why Every Employee Matters in Building Great Service
- How to Instantly Create a 5-Star Telephone Experience
- The Real Secret is Showing Caring and Empathy

What's Included in our LIVE Onsite Seminars?

Audience Comments from The Library of Congress:

"You’ve given me the tools to make my existence better as well as others in my life!” 

“I’ve taken many customer service classes and this was the best one."

“The seminar was well thought out and inspirational."

“The class was motivating and fun. Good job keeping everyone engaged!"

“You are refreshing and your message is awesome!”

"Your enthusiasm and compassion shows in your work.” 

    Here's What is Included... 
-  America's Customer Service Go-To Guy Cary Cavitt

​​"I look forward to showing your team the real secret in delivering an outstanding service experience!"

-  The Book Dentistry Customer Service Superstars to Each Participant
-  8 Follow-up Videos to Use for Future Service Training
-  PDF Service Presentation for Future Service Training
-  Reminder Posters & Magnets for Everyone Featuring the Six Attitudes

What's the Next Step?

Contact Us for a Quote & Available Dates!

What Others are Saying About the Training:

"I've taken many customer service classes and this was the best one."

- Library of Congress

"Had people thank me for the best thing we have ever done."

- Gane Brothers

"The training seminar
was amazing."

- Microsoft

"We are very appreciative and got some great feedback.  Thank you!"

- Hospira

"I have received nothing but positive feedback."

- Sam Houston State University

"Listening to your presentation on the 6 attitudes was energizing."

- Emerald Lawn Care

"A talented and energetic keynote speaker to whom people can relate."

- Cincinnati Libraries

"We received some outstanding feedback already!"

- Pier 39 San Francisco

"Everyone had a great time!"

- St. Clair College

"the staff told me it was the best experience they have ever had."

- UTMB Galveston

"Cary is a master at understanding and teaching service excellence."
- Golf Nation

"Great job yesterday."

- Lavelle law

"The sessions were well-received and extremely valuable."

- CP Laboratories

"Really got me to open my eyes to service. Outstanding seminar!"

- PGA of America

"Cary was dynamic, captivating, and humorous."

- Palatine Libraries