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"The service training was amazing."
- Microsoft

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America's "Go-To Guy!"
“The real secret in becoming a customer service superstar”

​Great for all types of companies!

​​"I look forward to showing your team the real secret
in delivering an outstanding 5-star service experience!"

Kind words from a few of our clients...

“I thoroughly enjoyed your presentation! You’re very funny and you shared great information with us. Thank you!”
– Mrs. C. M. / Library of Congress
     
    
    “Mr. Cavitt, you are phenomenal! You’ve given me the tools to make my existence better as well as others in my life! Please keep up the good work.”

– Mrs. T. H. / Library of Congress
     
    
    “Very encouraging and inspirational. I learned a lot from the class. You are very interactive. This was the BEST customer service class I’ve ever taken.”
- Library of Congress

Read more from the Library of Congress >

"Cary Cavitt’s ‘Service with a Smile’ training seminar was amazing!  The energy that he brought to our team really opened everyone’s eyes on how much we can improve our customers’ experience by making simple changes in our daily routine. Cary provided us with a lot of great takeaways that we were able to implement right away, and we’re already beginning to see the positive impact. This seminar was truly a valuable use of our time and would recommend it for any team that wants to take their customer service focus to the next level."
- Microsoft

"We can't thank you enough! We really enjoyed having you! So many of the staff have commented to us on how much they loved you and how useful it was to have you come!  Your enthusiasm and positivity is just awesome! My director has said more than once that you just said all the right things!"  Thank you again!"
- UTMB Health

"Thank you so much for your presentation today. I have received nothing but positive feedback from the group and we are excited to start implementing some of the strategies you gave us today." 
- Sam Houston State University

"We received great feedback as well! Thank you for being part of our National Meeting! – You were dynamic, impactful, and unforgettable!" 
- N. Kridel / National Corporate Trainer

"Thank you for an outstanding presentation with Creating a Excellent Club Atmosphere.  Every peer, member, and friend has asked me about the best thing I saw or experienced at the 2018 PGA Show and without a doubt it was your presentation."  - Marvin G. / PGA Professional - Forest Hills CC

Read more from the PGA of America >

"Cary was dynamic, captivating, and humorous. He put laughter and learning together to create a great "nuts and bolts" picture of customer service."
- Palatine Public Library

"Your presentation was the highlight and an appropriate climax to a great week...had people come to my office to thank me for the best thing we have ever done at Gane." 
- Gane Brothers

"I wanted to take the time to thank you again for your wonderful training on customer service yesterday. People were talking about how much they enjoyed it and all of the things they learned for the remainder of the day. Even this morning I’ve heard people still talking about what they can change to improve their relationship with the public. It was very enjoyable and I’m hoping the things everyone learned will be remembered and used for years to come.
- Cary Park District

"I can't tell you how much we enjoyed your message and energy you brought to the meeting. The meeting was recently highlighted nationally in our organization's newsletter.   You impacted a lot of lives with your work and should be proud of the work you do and the difference you are making in people's lives. Powerful stuff!"
- CPL Labs

"Choosing a professional speaker who could motivate our team and reinforce customer service excellence was no easy task, but as we sifted through various demo videos, Cary's energy and enthusiasm made him the clear standout! 

We were not disappointed when he presented to 65 of our employees on Healthcare Customer Service. He kept everyone engaged and all who participated left feeling that they had gained skills that would translate easily into happier interactions at work and even beyond into their personal interactions. 

I highly recommend Cary for working with small or large groups in any industry as great customer service is always an asset. We absolutely will have him return in the future!"

- Alliance Cancer Specialist

"On behalf of REAL, Inc. I want to say 'thank you' for a very enlightening, motivating and thought provoking presentation today. In addition, your presentation was entertaining, meaningful, interactive and done in a way that each person in the audience could relate to, both on a professional and personal level.  It was truly a pleasure to meet you today and I look forward to you possibly conducting future presentations for REAL, Inc."
- Rewarding Environments for Adult Living, Inc.

"Great job yesterday. Your presentation inspired quite a bit of conversation about what our office is doing right and wrong. Thanks again."
- Lavelle Law

"I wanted to thank you for your time last week presenting to our SC4 staff! Everyone had a GREAT time!"
- St. Clair College

"Cary is a master at understanding and teaching service excellence. He has a unique ability to relate to and help all sorts of organizations truly improve their attitude towards client service."
- Golf Nation

"Thanks for coming to the Hospira Customer Care Site to spread your message with our team. We are very appreciative and got some great feedback. Thank you!"
- Hospira

"Thank you so much!  We had an exceptional day and the staff told me it was the best experience they have ever had with our department.  I will certainly be contacting you again."
Utmb - Galveston

"I have had multiple positive comments and compliments about the seminar!  Thank you for the positive spin on customer service!  I will be using these attachments as weekly reminders of our training."
- BCI / Buckeye Division

“Thank you again for yesterday! We have received some outstanding feedback already, and certainly hope to work with you again in the future.”
- Pier 39 San Francisco

"I would like to extend a sincere THANK YOU for your seminars as they were a breath of fresh air to our company. Many of my associates have commented how your message touched them and the changes embraced towards their daily lives.  I truly hope to meet up with you again soon as you are a refreshing individual.  Again, thank you so much!"
- Industrial Metal Supply Company

"I've taken many customer service classes and this was
the best one."
- Library of Congress

"Had people thank me for the best thing we have ever done.”
- Gane Brothers

"We can't thank you enough!  We really
enjoyed having you!"

- UTMB Health

"The best public speaker I have ever listened to."
- PGA of America

"The training
seminar was amazing!"

- Microsoft